Patient Portal

Awards & Recognitions

Health Resources & Services Administration (HRSA) Quality Improvement Awards

In 2020, SCCH was awarded over $50,000 in quality improvement awards from the U.S. Department of Health and Human Services (HHS), through the Health Resources and Services Administration (HRSA) for improvements made in calendar year 2019. This quality improvement award supports SCCH in delivering care to the over 11,000 patients seen annually. These awards help ensure that all patients who visit SCCH continue to receive the highest quality of care, including access to COVID-19 testing and treatment. Receiving a HRSA quality improvement award recognizes SCCH as a high performing health center that has made significant quality improvements from the previous year.

SCCH has demonstrated achievements in increasing quality of care, advancing the use of health information technology, and achieving patient-centered medical home recognition. 


National Committee for Quality Assurance (NCQA)

NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that Santa Cruz Community Health (Santa Cruz Woman’s Health Center, East Cliff Family Health Center) has the tools, systems and resources to provide its patients with the right care, at the right time.”


Central California Alliance for Health Care-Based Incentives

SCCH participates in the Central California Alliance for Health’s Care-Based Incentive (CBI) program which is comprised of a set of measures encouraging preventive health services and connecting Medi-Cal members with their primary care provider (PCP). Participation in this program reaffirms SCCH’s commitment to delivering high value care when addressing pediatric and adult health. In 2019, SCCH was able to demonstrate delivery of high value care, improved patient access, and adoption of best-practice care guidelines. This resulted in over $475,000 being awarded to support SCCH in continuing to provide patients with the highest quality of care.